AARP Foundation Tax-Aide provides free tax assistance and preparation, including new low-contact and virtual services. New this year, appointments are required for all services. Tax-Aide is the nation’s largest free, voluntary tax aid program that has helped more than 68 million taxpayers since 1968. It is offered in conjunction with the IRS and AARP membership is not required.
“We’re excited to bring new services this year to help avoid missing the tax credits and deductions they deserve,” said Johanna Graham, AARP Tax-Aide State Coordinator. “This year, tax aid is only available by appointment to protect tax-aide customers and volunteers.”
Tax-Aide is offering several options this year. Access to services depends on volunteer availability and COVID-19 restrictions in each location.
Self-preparation: Tax-Aide gives consumers access to software for preparing their taxes. If necessary, an IRS certified tax aide advisor can coach them through the process over the phone or by sharing computer screens. This service is free to qualified customers with Adjusted Gross Income less than $ 72,000 per year. For more information on how to qualify, please visit: taxaide.aarpfoundation.org/online-self-filing-software or click here to contact a Tax Aide volunteer to discuss your situation and what services are available to you stand.
Personal: In Tax-Aide’s traditional personal service, taxes are created and filed by IRS-certified tax advisors – with strict physical distancing measures. The number of locations is limited this season and public health precautions may delay the opening or limit the number of dates available.
Low contact: Taxpayers interact with IRS-certified tax-aide volunteers in one or two short face-to-face meetings to exchange documents.
Contact-free: Taxpayers interact online or by telephone with Tax-Aide’s IRS-certified tax advisors and exchange documents electronically and securely.
Tax-Aide volunteers provide free tax preparation and filing services to taxpayers in communities across the country. Volunteers are trained and IRS certified each year to ensure they understand the latest changes in US tax law.
For the latest, updated information on tax aide websites and services, visit aarpfoundation.org/taxaide. For more information on filing your taxes this year, please visit aarp.org/taxes.